Global standard of behaviour and thinking and deep intercultural understanding
Global business etiquette and protocol
To the Most Distinguished You
Who Should Attend?
The International Protocol and Etiquette Academy – ICPA programmes specialise particularly in professional development and organisational training. They are suitable for those who wish to obtain qualifications as specialists in the following programmes and connect them to their careers, as well as global leaders such as embassy officials, government agencies, and corporate executives. General courses are also available, fostering the development of future global leaders.
- Those who wish to obtain international protocol qualifications and excel as specialists or instructors
- Business owners who want to incorporate these practices into their business
- Executives and presidents who wish to enhance their value within organisations
- Corporate officers seeking to improve their skills as global leaders
- Those involved with embassies or government agencies
- Individuals seeking personal refinement of the highest calibre or wishing to incorporate these principles into their children’s education
- The Global Professional -
A comprehensive professional development Course designed to cultivate sophisticated business acumen for success in the international corporate sphere.
Specialist Qualification Courses (ICPA Key Programmes for Professional Practice)
- Specialist Programme (two-tier qualification)
- Expert Programme
- Franchise Programme
- Various examinations available
About The Specialist Programme
Course Structure for Individuals
Foundation Course (25 hours): Establish fundamentals of international business
- Essence of cross-cultural understanding
- Professional dignity and demeanour
- International greeting protocols
- Business dining etiquette
- Global standards for appearance and comportment
Intermediate Course (25 hours): Refine practical skills for international business
- Strategic cross-cultural communication
- International event management
- Mastery of global negotiation techniques
- Building trust across borders
Advanced Course (30 hours): Completion as a global leader
- Practical strategic leadership
- Responding to complex cross-cultural scenarios
- Protocol for negotiations with government officials and dignitaries
- Enhancement of international problem-solving capabilities
Exceptional Learning Environment
- Small-group intensive instruction
- Training by experienced international business protocol specialists
- Practical case studies and role-play exercises
- International certification awarded upon completion of each level
Enquiries
Detailed syllabi are available online after registration. We welcome enquiries regarding module content at any time.
What you will gain from the course
ICPA Features To Support Your Learning Journey
We do not just teach etiquette; we guide you through a transformative experience of cultures. Our courses are designed to nurture your cultural intelligence, helping you navigate the nuances of global society with confidence and authenticity.
- Access to our state-of-the-art training facilities
- Immersive cultural experiences in authentic settings
- Complimentary refreshments during sessions
- Practical dining etiquette sessions with authentic cuisine
- 24/7 access to our online learning platform
- Comprehensive slide decks for review
- Supplementary study materials
- Interactive lesson quizzes
- Pre-course and post-course assessments
- Personalized progress reports
- One-on-one consultations with cultural experts
- Access to our global social platform for students
- Detailed course workbook
- Handouts and reference guides
- Official ICPA course completion certificate
- Digital badge for your professional profiles
- Regular updates to course materials
- Access to the latest information on etiquette, culture, and protocol
- Comprehensive instructor’s manual (for those in the Specialist Programme)
- Exclusive access to our Specialist social platform
- All instructional materials for teaching global etiquette and International protocol (and Japanese ones)
- Full video recordings of all lessons for review
- Interactive virtual etiquette practice sessions
Note: Features may vary depending on the specific course and level chosen. Please refer to individual course descriptions for a detailed list of inclusions.
Cultivate Sophisticated Business Acumen for the Global Age
Become a true global leader
In today’s interconnected world, success knows no borders. The Global Professional programme equips you with the essential skills to excel in international business, bridging cultures and driving innovation across continents.
Why This Programme?
- Globalisation Demands It: As businesses expand worldwide, cross-cultural competence is crucial.
- Career Acceleration: Global skills open doors to international leadership roles.
- Competitive Edge: Stand out in a crowded job market with sought-after global competencies.
- Risk Mitigation: Avoid costly cultural misunderstandings in international ventures.
Transform Your Career
Upon completion, you’ll be equipped to:
- Lead cross-border projects with cultural intelligence
- Represent your organisation in global business forums
- Drive international expansion with strategic acumen
- Facilitate successful collaborations between diverse teams
Who Should Attend?
- Professionals aiming for international leadership roles
- Executives involved in cross-border business operations
- Entrepreneurs looking to expand globally
- Anyone seeking to enhance their global business acumen
Embark on your journey to becoming a true global leader. Join The Global Professional programme and shape the future of international business.
Have Your Dream Come True
Testimonials
Working with Mari has been a delight over the past two years. She has been an excellent source of knowledge of Japanese etiquette and protocol and has remotely assisted us with projects in the UK, as well delivered training to several clients of The English Manner - always receiving excellent feedback. Mari's work ethic is unquestioned and she always goes above and beyond to deliver for us. Thank you!
Mr William HansonDirecter The English Manner
I had studied protocol before from another instructor, so I had an image of that, but it's totally different! Murata-sensei is outstanding. She has taught me a grade above in business, diplomacy and behaviour, and I will continue to improve.
Ms Misako ToyodaCEO Toyoda Trike K.K
In this international society, I am convinced that international protocol is essential for people at the top of companies. I myself have had the opportunity to meet the Prime Minister of Malaysia, the Thai Royal Family and other people at national representative level, and I firmly believe that this is what I needed to learn. Thanks to Murata Sensei's guidance, which was tougher than I expected, it has motivated me and has been a great learning experience. I would like to continue learning.
Anthem WonPresident, Asian Development Capital Ltd.
The international protocol training taught me global communication and gave me the further upper hand to behave as the head of a very prestigious company. You cannot learn this from books or the internet. I consider Murata Sensei's guidance to be strict and precise, high standard top coaching. I could feel a great change in myself. I believe this is something that other coaches cannot do. We look forward to further guidance from her.
Mr Hiroyuki Toyoda CFO Toyoda Trike K.K
I thought that this education is necessary not only for people working in companies, but also for children in this global society. I felt that we are getting better and better ourselves by acquiring knowledge and education. I would like to learn a lot more in the future.
Kaori OkutsuWedding Planner
I thought that international education is also necessary for leadership in doctors' work. I was surprised at how much I didn't know about so many things. It is the best self-improvement.
Satoshi Yamashita35 years old Physician, one-off course in international etiquette
I was able to spend very intensive study time and the month from the start to the end of the course was very fulfilling. I would like to continue learning at the intermediate and advanced levels and become a communicator of this learning.
Rika Kinoshita (25)The Royal Elegance Beginner
Recommendation. 'All the things I thought I knew but didn't'. Of course if you are involved internationally, but even if you are not, I think you will need it in the future.
Takayuki Sugimoto29, doctor, one-off course in international etiquette
I felt that no one could give me a better answer than Murata-sensei, who is backed by experience, offers personalised solutions, gives suggestions to help me visualise where I want to go, and has the power to support my growth.
S.Y (32)The Royal Elegance Single 5-hour introduction
The intermediate level is much more powerful than the beginner level and has given me more and deeper learning and confidence. It really confirms that learning about etiquette and manners and culture is an important thing in life.
Rika Kinoshita (26)The Royal Elegance Intermediate
おすすめします。村田先生の無駄のない、メンタル面を含めたアドバイスは、毎回本当に勉強になり、高得点を取得できました。パワーがあり、とても魅力的な先生なので、お会いするだけでも刺激を受けます。
畑戸 麻佳さん大手社長秘書 TOEIC高得点取得
村田先生に日本人の特徴を踏まえて、英語をお教えいただき、仕事に活かせるようになりました。また、毎週、国際化などのトピックについて、お話いただき、日々、刺激を受けています。
寺田 宗平さんビジネス英語受講 アメリカ在住
This was no run-of-the-mill etiquette school! Murata Sensei is a wonderful person who you can really trust, both as an instructor and as a woman, because she is on the axis and never wavers.
Mika HatoriThe Finishing Touch Beginner
Thanks in part to Murata-sensei, two out of the four students exceeded their target of over 700 scores! Both the recipients and the students were very happy. We are very pleased to report that the lessons were well received and easy to understand.
某大手企業社員女性外国人対応受付
おかげさまで目標点700点を超えました。村田先生の素晴らしいご指導の賜物です。特に先生の発音がきれいで、徹底した文法のご指導も素晴らしかったです。たったの10日間ですが、もっと学びたいと思いました。
某大手企業男性海外進出企業
村田先生は英語の知識はもちろんの事、国の違いによるイントネーションの違いや文化までご存知で驚かされました‼︎リスニングからリーディング、英作文など繰り返し実践して頂き、90分のレッスン時間があっという間に終わりました。“ローマは1日にしてならず”
関 良平さん経営者男性
Despite the limited time, thanks to the well-designed curriculum, we were able to learn in a short time the minimum required in the field. It was not only classroom learning, but we also practised how to stand and escort in person, which gave us good practice in advance.
Shingo ShimizuSelf-employed
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