Fostering Cross-Cultural Understanding Through Comprehensive Protocol Training
The International Protocol Academy of Japan (ICPA) has successfully delivered a specialised Japanese Business Etiquette and Protocol Basic Training programme to the Protocol staff of the US Forces in Japan. This bespoke training initiative aimed to enhance cross-cultural business communication and relationship-building capabilities.
Programme Overview
- Duration: 5 days (90-minute sessions, total 7.5 hours)
- Format: Live online training
- Participants: US Forces’ staff in Japan
- Lead Instructor: Mari Cecilia Murata (Internationally Certified Protocol Specialist)
Comprehensive Curriculum
Cultural Foundations
- Cross-cultural Awareness
- Historical Context
Communication Essentials
- Non-verbal Communication
- Business Etiquette Foundations
Business Socialisation
- Conversation Protocol
- Gift-Giving Culture
Relationship Building
- Long-term Partnership Development
- Negotiation Techniques
Event Management
- Hosting Japanese Guests
Participant Testimonials
“From the very beginning, the ICPA team was very helpful in designing a course that fit our specific training needs for Japanese Protocol. Their communication and interaction were excellent, and they were a pleasure to work with. The course material was designed with our feedback, and we could tell they were committed to our growth in this field.”
“Murata-sensei and Ayaka-san are wonderful professionals who aim to teach Japanese culture in a very detailed, yet effective manner. The Etiquette and Protocol course increased my knowledge of customs and courtesies. I have more confidence engaging with Japanese professionals and dignitaries.”
“From a Japanese perspective, the course demonstrated excellent variety whilst maintaining cohesion. The integration of Japanese traditions and history created engaging content. The structure effectively captured Japanese sensibilities whilst remaining highly accessible to international participants.”
Programme Distinctions
- Practical Application Focus
- Integration of theory and practice
- Real-scenario simulations
- Immediate implementation capability
- Customised Content Delivery
- Tailored to US Air Force requirements
- Scenario-based learning
- Interactive skill development
- Comprehensive Skill Development
- Enhanced cultural awareness
- Practical protocol application
- Strategic relationship building
About ICPA
The International Protocol Academy of Japan specialises in international protocol education, fostering effective cross-cultural communication. With over two decades of experience, ICPA remains committed to building stronger international relationships through cultural understanding and professional protocol training.
