Advancing Talent: From Proficient to Exceptional
Premium Human Development Training Programme to Transform Your Organisation's Talent in Just 5 Days
Table of Contents
Organisation Training Brochure
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Greeting Video (10 minutes)
Let ICPA become your training partner
Comprehensive Training Services
Transformative Global Protocol Training
▶️ Presentation Video (25 minutes)
Our Commitment to Excellence
At ICPA, we strive to deliver the most comprehensive and outstanding training experience. Our approach includes:
- Pre-training consultations to understand your organisation’s goals
- Tailored proposals based on participants’ characteristics and time constraints
- Rigorous follow-ups, diagnostic tests, and confirmation assessments
- Dedicated support to ensure achievement of targeted results
Comprehensive Step-by-Step Courses
- Progressive learning path for in-depth skill development
Customised Single-Session Training
- Select specific areas tailored to your immediate needs
Dedicated Training Consultation Support
- Continuous guidance and adaptation to evolving needs
Bespoke Video Training Development and Management
- Full-service approach from content development to participant management
Tailored Programmes
Bespoke Global Competence Training
Empowering Your Organisation in the International Arena
01
Global Business Training for Corporations
Target audience: Multinational corporations, SME executives, managers, and overseas business departments
- Developing global leadership skills
- Managing cross-cultural teams
- International business strategy and decision-making
- Cross-cultural communication
- Strategies for entering foreign markets
02
Diplomatic Practice Enhancement Programme for Embassies
Target audience: Embassy staff, consulate personnel
- Diplomatic protocol and etiquette
- Planning and executing official events
- Crisis management for overseas missions
- Building relationships with host countries
- Methods for promoting cultural diplomacy
03
International Relations Strengthening Programme for Government Bodies
Target audience: Local government officials, international affairs department staff in ministries
- Formulating and implementing international policies
- Strategies for internationalising local governments
- Developing partnership and exchange programmes with overseas cities
- Initiatives for realising a multicultural society
- Organising international events and conferences
04
Global Readiness Training for the Hospitality Industry
Target audience: Staff and management of hotels, ryokans, tourist facilities, and restaurants
- Providing high-quality service to inbound tourists
- Multilingual and multicultural response skills
- Integrating international hospitality standards with Japanese omotenashi
- Understanding foreign tourists’ needs and improving satisfaction
- Addressing and resolving cross-cultural issues
05
Advanced Diplomatic Skills Development Programme for Diplomats
Target audience: Diplomats, staff of international organisations
- Multilateral negotiation skills
- Presentation techniques for international conferences
- Drafting and interpreting diplomatic documents
- Practising economic and science & technology diplomacy
- Strategies for advancing national interests through soft power
06
Global Talent Development Support Programme for Educators
Target audience: University staff, secondary school teachers, study abroad centre staff, international exchange coordinators
- Designing and implementing international education programmes
- Supporting international students and promoting cross-cultural adaptation
- Developing curricula for fostering global talent
- Methods for promoting international academic exchange
- Managing multicultural classrooms
Bridging Cultures, Empowering Global Citizens
Our Mission
Founded by Cecilia Mari Murata, ICPA (InterCultural Protocol Academy of Japan) stands at the forefront of global communication and cultural understanding. Our mission, “Connecting People and Bridging Worlds”, drives every aspect of our innovative approach to international protocol education.
Our Unique Approach:
- Internationally Recognised Expertise: Leveraging globally certified qualifications, we deliver unparalleled training in cross-cultural competence and international protocol.
- Bespoke Excellence for Diverse Clientele: From prestigious corporations and embassies to ambitious individuals, we craft tailored programmes that elevate global readiness to new heights.
- Comprehensive Skill Development: Our curriculum goes beyond theory, equipping learners with practical, applicable skills for today’s interconnected world.
- Training the Trainers: We’re not just educating individuals; we’re creating a ripple effect by preparing the next generation of global protocol instructors.
Global Impact, Local Touch:
With “Global” as our guiding star, ICPA’s influence extends far beyond Japan’s borders. We’re committed to nurturing talent that will make the world a better place, one interaction at a time.
Continuous Innovation:
In our rapidly evolving global landscape, we stay ahead of the curve. Our dedication to continuous improvement ensures that our services remain cutting-edge and relevant.
what do you need?
Training Field
We customise the content of various courses to propose bespoke programmes tailored to your organisation.
Bespoke Video Training
Comprehensive Learning Journey: Our Suite of Course Features
At ICPA, we pride ourselves on offering a holistic learning experience that caters to diverse learning styles and professional needs. Our meticulously designed course features ensure that every participant receives top-tier education in international protocol and cross-cultural communication.
- Comprehensive online learning platform
- Revision slide decks
- Supplementary learning materials
- Interactive lesson quizzes
These self-study services allow participants to progress at their own pace. These resources are also available during training sessions.
- Pre-course and post-course assessment tests
- Individual progress reports
Results from each quiz can be viewed as reports within the system. This enables participants to objectively gauge their level of understanding and growth.
- Follow-up support in various forms from dedicated instructors
- Training sessions and follow-up via online platforms with dedicated instructors
Expert support facilitates the resolution of queries and promotes deeper understanding.
- Detailed online course workbook
- Handouts and reference guides
These materials are useful for reviewing lesson content and self-study.
- Full video recordings of all lessons for revision
- Interactive virtual etiquette practice sessions
These bonuses enable flexible learning schedule adjustments and practical skill improvement.
- Official ICPA course completion certificate
- Digital badge for your professional profiles
Note: Features may vary depending on the specific course chosen. Please ask us for a detailed list of inclusions.
"At ICPA, we believe in learning together. As we guide you through the intricacies of global protocol, we too grow from your unique perspectives. May we humbly accompany you on this enriching journey of cultural understanding."
Mari Cecilia Murata – Founder / Managing Director
Client Testimonials
Frequently asked questions
Q & A
All of ICPA’s training programmes are fully customised to your organisation. We take the following approach:
- Completely original content: Each programme is created from scratch, without using existing templates.
- Thorough preliminary preparation: We conduct research and analysis to deeply understand your industry, organisational culture, challenges, and goals.
- Intensive preparation by specialist trainers: Our trainers allocate ample preparation time for each programme.
- Organisation-specific cases and scenarios: We incorporate concrete examples that are either current or likely to occur in the future.
- Feedback and adjustment: We fine-tune the content during training to ensure maximum effectiveness.
This approach allows us to provide training that is highly relevant, immediately applicable, and aligned with your organisation’s strategic objectives.
ICPA measures training effectiveness from multiple angles:
- Pre- and post-training skill assessment tests
- Participant self-evaluation questionnaires
- Feedback from superiors and colleagues
- Actual business outcomes (e.g., increase in international transactions, improved productivity in cross-cultural teams)
We combine these to provide a comprehensive effectiveness measurement.
Both formats have their own characteristics:
- Online training: Flexible scheduling, elimination of geographical constraints
- Offline training: Deep interpersonal interaction, practical role-playing
ICPA also offers blended learning that leverages the advantages of both, allowing you to choose the optimal format for your needs.
Yes, we provide the following follow-up services:
- Continued access to online resources
- Regular refresher sessions
- Individual coaching sessions
- Provision and evaluation of practical challenges
These services support the retention of learned skills and continuous growth.
For multinational team training, we focus on establishing common business protocols whilst respecting cultural diversity:
- Cross-cultural communication workshops
- Comparative analysis of cultures and business practices from various countries
- Global team-building exercises
Through these, participants learn how to turn diversity into an organisational strength.
ICPA’s trainers have the following characteristics:
- Internationally recognised qualifications
- Practical experience in diverse cultural spheres
- Fluency in multiple languages
- Extensive experience in global business, diplomacy, and cross-cultural communication
- Maintenance of up-to-date knowledge through regular training and industry trend research
ICPA’s training programmes offer high flexibility:
- Duration: From one-day intensive workshops to comprehensive programmes spanning several months
- Scale: From small executive groups to large-scale company-wide training
We can adjust to your needs and constraints.
Yes, we offer a ‘Global Expansion Readiness’ programme. It includes:
- Detailed analysis of the culture and business practices in target countries
- Strategies for building local networks
- Risk management
- Cross-border communication skills
This programme deals with content specifically tailored for overseas expansion.
Costs vary for each case and are influenced by the following factors:
- Programme scale and duration
- Number of participants
- Selected training modules
- Online/offline/blended format
- Degree of customisation
- Additional support services
- Custom content creation and trainer preparation time
As ICPA’s training is fully customised, it includes thorough preliminary research, analysis, and ample preparation time by specialist trainers. This allows us to provide superior and effective training unmatched by other companies, but it also incurs corresponding costs.
For specific costs, we create an optimal programme and budget proposal after understanding your needs and goals. In a free consultation, we can provide a detailed estimate and return on investment (ROI) calculation.
ICPA’s main features and strengths are as follows:
- Full customisation: All programmes are created from scratch to meet client-specific needs
- Expertise: Experienced trainers with internationally recognised qualifications
- Comprehensive approach: Covering protocol, manners, cross-cultural understanding, and language skills
- Practical learning: Role-playing and exercises based on real business scenarios
- Continuous support: Post-training follow-up and support for practical application
- Measurable outcomes: Multi-faceted effectiveness measurement and ROI demonstration
- Global perspective: Familiarity with business customs in over 100 countries worldwide
These features enable ICPA to provide high-quality, effective training services and support our clients’ global success.
Embark on Your Global Excellence Journey with ICPA
Ready to elevate your global competence? Schedule a complimentary consultation with our experts today.
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