Japanese Business Etiquette and Cross-cultural communication

The Art of Japanese Corporate Decorum

Japanese Business Etiquette and InterCultural Programme

- The Bushido Business -

Programme Structure

Each level is designed to be completed in approximately 30 hours of face-to-face instruction. The programme is flexible and can be customised to meet individual or group needs.

  1. Introduction to Japanese Business Etiquette: Significance and Guiding Principles (2 hours)
  2. Japanese Corporate Culture and Its Historical Roots (2 hours)
  3. Intercultural Understanding Theory in Business Contexts (2 hours)
    • Hofstede’s Cultural Dimensions Theory in Business
    • Trompenaars’ Model of National Culture Differences
    • Intercultural Elements in Japanese Business Practices
  4. Essential Business Greetings and Self-Introduction Protocols (2 hours)
  5. Fundamentals of Business Keigo (Honorific Language) (3 hours)
  6. The Ritual of Business Card Exchange (2 hours)
  7. Etiquette for Business Correspondence and Telephone Communication (2 hours)
  8. Proper Conduct in the Japanese Workplace (2 hours)
  9. Fundamentals of Business Dining Etiquette (2 hours)
  10. Protocol for Corporate Gift-Giving and Entertainment (2 hours)
  11. Navigating Japanese Corporate Hierarchy and Structure (2 hours)
  12. Business Attire and Personal Presentation Standards (2 hours)
  13. The Etiquette of Punctuality and Commitment in Japanese Business (1 hour)
  14. Comparative Business Etiquette: Japan and International Practices (2 hours)
  15. Understanding ‘Ho-Ren-So’ in Japanese Corporate Communication (2 hours)
  1. Mastering Business Keigo and Contextual Application (3 hours)
  2. Japanese Negotiation Etiquette and Cultural Strategies (3 hours)
  3. Meeting and Presentation Protocols in Japanese Business (3 hours)
  4. The Art of Cultivating Business Relationships in Japan (2 hours)
  5. Etiquette in Handling Contracts and Legal Documents (2 hours)
  6. Crisis Management Protocols and Business Communication (2 hours)
  7. The Etiquette of Japanese Decision-Making and ‘Nemawashi’ (2 hours)
  8. Protocol for Business Interpretation and Cross-cultural Facilitation (2 hours)
  9. Etiquette for International Business Travel and Hosting (2 hours)
  10. The Art of ‘Kuuki wo Yomu’ (Reading the Atmosphere) in Business Settings (2 hours)
  11. Protocols for Japanese Corporate Ceremonies and Events (2 hours)
  12. Case Studies: Navigating Cultural Sensitivities in Business (3 hours)
  13. Etiquette for Japanese Companies in Global Expansion (2 hours)
  1. Evolving Business Etiquette in Globalising Japanese Corporations (3 hours)
  2. Advanced Protocol for High-stakes Business Negotiations (3 hours)
  3. Etiquette and Protocol in Japanese Mergers and Acquisitions (3 hours)
  4. Formal Conduct in Japanese Board Meetings and Shareholders’ Meetings (2 hours)
  5. Etiquette Considerations in Diversity and Inclusion Initiatives (2 hours)
  6. Digital Etiquette in Japanese Business Contexts (2 hours)
  7. Ethical Conduct and CSR Protocols in Japanese Companies (2 hours)
  8. Harmonising Global Leadership Etiquette with Japanese Management Styles (3 hours)
  9. Protocols Surrounding Intellectual Property in Japanese Firms (2 hours)
  10. Etiquette for International Product Launches and Trade Shows (2 hours)
  11. Cultural Etiquette for Foreign Companies Entering the Japanese Market (2 hours)
  12. Final Project: Crafting a Culturally Attuned International Business Strategy (4 hours)
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ICPA Features To Support Your Learning Journey

We do not just teach etiquette; we guide you through a transformative experience of Japanese culture. Our programme is designed to nurture your cultural intelligence, helping you navigate the nuances of Japanese society with confidence and authenticity.

  • Access to our state-of-the-art training facilities
  • Immersive cultural experiences in authentic Japanese settings
  • Complimentary refreshments during sessions
  • Practical dining etiquette sessions with authentic Japanese cuisine
  • 24/7 access to our online learning platform
  • Comprehensive slide decks for review
  • Supplementary study materials
  • Interactive lesson quizzes
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  • Pre-course and post-course assessments
  • Personalized progress reports
  • One-on-one consultations with cultural experts
  • Access to our global social platform for students
  • Detailed course workbook
  • Handouts and reference guides
  • Official ICPA course completion certificate
  • Digital badge for your professional profiles
  • Regular updates to course materials
  • Access to the latest information on Japanese etiquette and culture
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  • Comprehensive instructor’s manual (for those in the Specialist Programme)
  • Exclusive access to our Specialist social platform
  • All instructional materials for teaching Japanese etiquette
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  • Full video recordings of all lessons for review
  • Interactive virtual etiquette practice sessions
Note: Features may vary depending on the specific course and level chosen. Please refer to individual course descriptions for a detailed list of inclusions.

"Acquire The Essential Secrets Of Achieving Success In Business With Japan."

“Japanese business etiquette and protocol are the cornerstones of professional trust and success. This programme will equip you with the refined skills essential for navigating the Japanese business world with confidence and cultural intelligence.”

Mari Cecilia Murata – Principal 

Why Attend Our Japanese Business Etiquette Course?

Cultivating Excellence in Japanese Business Etiquette

ICPA’s Japanese Business Etiquette and Protocol Programme is meticulously crafted for international professionals aspiring to thrive in the Japanese corporate sphere.

This programme offers a structured approach to mastering the subtle yet crucial behaviours and protocols essential for successful business engagements in Japan, ensuring efficient acquisition of these vital skills.

Japanese business etiquette, deeply rooted in cultural traditions, can be intricate to navigate without immersive experience in Japan. Our programme provides the key to understanding Japan’s unique corporate ethos, renowned for its emphasis on harmony, respect, and nuanced communication.

Through this comprehensive curriculum, you will develop the ability to gracefully manage complex business scenarios, understand the unspoken rules governing Japanese corporate interactions, and master the art of group consensus-building.

In an era of increasing global interconnectedness, the refined soft skills and cultural acumen honed through this programme are invaluable assets for international business communication. Mastery of Japanese business etiquette not only enhances your global competency but also paves the way for profound cross-cultural professional relationships.

Ready to Excel in Japanese Business?

Embark on Your Journey to Business Excellence in Japan Cultivate Sophisticated Business Acumen Rooted in Japanese Tradition – Where Precision Meets Harmony

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